Terms of service

Terms and Conditions of Sale

Last updated: 24/06/2025

Welcome to includoshop.com, the official website of Includo Shop, managed by Claudio Felice, with registered billing address at Via della Sila 4, 20131 Milan, Italy.

Please read the following Terms and Conditions carefully before using our website or making a purchase. By accessing or using this website, you fully accept the conditions outlined below.

1. Scope of Application

These Terms and Conditions govern the use of the website www.includoshop.com and regulate the sale of products offered through the site.
By using the site or placing an order, you expressly accept these terms.

2. Products

The products displayed on includoshop.com are described as accurately as possible. Images are for illustrative purposes only and may differ slightly from the actual product. Such variations do not constitute defects.

Product availability is updated on the site but cannot be guaranteed in real time. If an item is unavailable after purchase, you will be promptly contacted to arrange a refund, replacement, or wait for restocking.

3. Prices and Payment

All prices are listed in Euros (€) and include VAT, unless otherwise stated.
Payment can be made using the methods available at checkout (e.g., credit card, PayPal, or other supported systems).

By placing an order, you confirm that you are authorized to use the selected payment method.

4. Shipping and Delivery

Shipping methods, costs, and delivery times are detailed in the dedicated section of the website.
Includo Shop commits to dispatch orders as quickly as possible, but is not responsible for delays caused by the courier or by force majeure.

5. Right of Withdrawal, Returns and Refunds

You have the right to withdraw from the purchase within 14 days of receiving the products, in accordance with the Italian Consumer Code (Legislative Decree 206/2005).
For more information, please refer to the “Returns and Refund Policy” section.

6. Limitations of Use

It is strictly prohibited to use includoshop.com for unlawful purposes or in any way that may damage, impair, or interfere with the proper functioning of the website.

7. Intellectual Property

All content on the website (texts, images, graphics, logos, designs) is the exclusive property of Includo Shop or its respective licensors. Unauthorized reproduction or use of any content is strictly forbidden.

8. Limitation of Liability

Includo Shop shall not be held liable for any indirect, incidental, or consequential damages arising from the use of products or the website, except in cases of willful misconduct or gross negligence.

9. Changes to the Terms

We reserve the right to amend these Terms and Conditions at any time. Changes will take effect from the date of publication and will apply to all subsequent orders.

10. Governing Law and Jurisdiction

These Terms are governed by Italian law. In the event of any dispute, the competent court will be that of the consumer, as provided by applicable legislation.

 

For any information or assistance, you can contact us at:
includoshop@gmail.com
Via della Sila 4, 20131 Milan, Italy